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Frequently Asked Questions

Please note that the guidance and response to COVID-19 is a constantly-evolving topic. Administrators at Carolina School of Phlebotomy are monitoring guidance from public health officials to provide the most up-to-date information and policies possible. The information on this page is current as of April 21, 2020 and will be updated as needed in the coming weeks.

If you have concerns or questions related to an individual circumstance, or you are not able to find an answer to your question on this page, please contact the office for assistance.

Please check your email for specific instructions related to your registration. If you do not see an email, check your spam folder and then contact the office for further assistance, or visit to request a refund or choose a new class start date. Refunds are issued as soon as possible, but no later than 30 days after your request. Students scheduled to return to class or begin a new enrollment MUST complete the mandatory pre-enrollment COVID-19 risk questionnaire. These responses are private and will only be accessible to Carolina School of Phlebotomy administrators. The questionnaire must be completed prior to attending any in-person activities on campus, including office appointments or new class enrollments.
Do not attend class or come to campus. Contact the office via email or phone and you will be advised on your options for continuing your enrollment at a later date after a required self-quarantine period. You will not be penalized for absences accrued due to suspected or possible infection through July 1, 2020, and no documentation will be required. After July 1, 2020, absences for illness or suspected/possible infection will be allowed without penalty but will require appropriate documentation from a healthcare practitioner.
Students are required to wear a cloth mask while in public areas of the school and in close-proximity situations, such as the skills laboratory, classroom and office settings. You are required to bring your own mask and it must sit tightly across your face to cover your nose and mouth. It must be washed between uses. Bandanas and scarves may not be used in place of a mask. Disposable masks may be used only if they are in good condition and free of damage. Students in violation of the school’s mask policy will not be allowed to participate in campus activities and will be asked to leave. Repeated violations may lead to dismissal from the program for misconduct.
We will be working with students to move registrations to later class dates throughout 2020 if you are concerned about attending classes for COVID-19 related reasons. Please review the schedule pages for upcoming class dates that you would be comfortable attending and contact the office to request that your registration fee be moved.
Social distancing precautions are in place during whatever period is deemed appropriate by state and local authorities. These include, but are not limited to: • Limiting the number of students allowed in confined spaces, such as the office and in skills labs • Increased space between desks or other student seating • In-person office assistance by appointment only • Limiting the number of office personnel and faculty in the building • A mandatory mask policy (outlined below) • Increased hand-sanitizing stations throughout campus • Mandatory COVID-19 risk pre-screening questions for students prior to attendance of class • Infrared temperature scans • Relaxed attendance documentation policies to allow potentially infected students to request incomplete status (enrolling at a later date) without medical documentation • No-contact payment protocols • Limiting the number of persons in the building, based on square footage and other factors
Because of the skills-based nature of the courses offered by Carolina School of Phlebotomy, online classes are not appropriate or a good use of our students’ time. Therefore, all classes are held in-person with appropriate social distancing precautions in place.
Accepting students is left at the discretion of the individual externship facilities, but Carolina School of Phlebotomy will work with students to find an appropriate and timely placement. If you were previously enrolled before the pandemic, you may be reassigned to another externship site, depending on availability.
No, this will not affect your ability to enroll into Carolina School of Phlebotomy. We do not require a specific GPA for admission, so ungraded work in your final semester(s) of high school will not affect your ability to enroll.
Yes. Although the entrance requirements for Carolina School of Phlebotomy are that a student be 18 years of age (or older) and hold a high school diploma or equivalent, we understand that there are complications for obtaining diplomas and other documentation, such as transcripts, that accurately reflect a graduated status. Our office will work with you to obtain appropriate documentation (such as a transcript showing you were on track to graduate in 2020, or written verification of status from your school) upon enrollment. As long as students who were scheduled to graduate in 2020 were in good standing for graduation prior to the pandemic and participated in all high school mandated activities (such as online learning or submission of required projects), they are able to enroll without typical documentation.